Ordering and Shipping
All website items listed In Stock ship within 1-3 business days.
All other items print & ship on an order to order basis. Turn around times can vary upon the size of the order & current order/work schedule.
ALL Website Orders will receive tracking info as soon as your order ships. If you have any questions Please contact us.
Our # is 503-594-4263 or 503-594-GAME Mon to Fri 9 am to 4 pm Pacific Standard Time.
Shipping costs are for lower 48 USA only please email for Hawaii & Alaska or International rates.
International Rates includes CANADA
The e-mail address you provide for your order is the same one we will use for updates & tracking info.
Our Production Promise
This Old Game strives to faithfully reproduce each and every reproduction. Including the materials, textures & colors. Using all of the best material available today. For example: 3M adhesive & 3M Vinyl. Fully Guaranteed if applied & stored correctly to last. All Items are printed on an order to order basis unless otherwise noted in in the description.
Shipping
- Shipping Within the USA via FedEx or USPS
- International shipping will require additional shipping fee. Please e-mail if outside of USA for your shipping quote
- ALL Website Orders will receive tracking info as soon as your order ships out.
- If Item arrives damaged due to shipping you have within 1 week of receiving Item to let us know.
- If it arrives damaged Please e-mail photos of the package, Damage& Item(s) as it arrived.
- All Items shipped are insured.
Warranty / Returns
This Old Game stands behind all of our products & reproductions. Warranty is void due to operator error. To avoid a void prep-work is key. Make sure you are applying to clean surfaces. That have been correctly prepped for any of our items. If you choose to return the item unused & undamaged you have 30 days.
Frequently Asked Questions
Question: What is a business day?
Answer: Business days are Monday – Friday and not weekends or holidays. Please keep in mind that orders & shipments are processed on business days only. This means that an order placed on Saturday & Sunday will not begin to be processed until the next business day usually Monday, please contact our office for help.
Question: My item arrived broken Now what do I do?
Answer: We try our best to pack products as safely as possible & damage rarely happens. Should any products arrive damaged due to the shipping company please Contact us via e-mail with Photos of the damage product, that are in focus, & the order #.
Please note that the damaged products must be destroyed or returned. So do not throw the product away until after we receive the news on the claim from our shipper. Due to the polices of the shipping companies we use there is a possibility they might need to fully inspect the package & items. If so then have to pack the items back up for the shipping company to pick up.
Question: How is shipping calculated ?
Shipping fee is calculated within the USA during check out by combining the weight and sizes of each item in your cart. If you put alot of items in your cart the shipping increases exponentially. We do return any unused portion of the Shipping fee once the entire order.
Question: Is shipping calculated for outside of the USA?
Answer: Not at this time. We are always working and inproving as much as possible. But we have to pack your order up 100% before we can send you a paypal invoice for the addtional international shipping fee.
